Terms and conditions
These terms and conditions regulate the use of and access to the website or internet service of the following entities of the group:
- BANK DEGROOF PETERCAM SPAIN, S.A.U. (hereinafter "the Bank"), addressed in Valencia, Plaza del Ayuntamiento nº 26, Tax Id A58891672, registered in the Commercial Register of Valencia, volume 10.412, sheet 175, page V-179.348, and registered in the Bank of Spain with the number 0200.
-DEGROOF PETERCAM S.G.I.I.C., S.A.U., an entity fully owned by the Bank, addressed in Valencia, Plaza del Ayuntamiento nº 26, with Tax Id A58373812, recorded in the Mercantile Registry of Valencia in volume 10.396, sheet 70, page V-178.938, and in the Registry of Management Companies of Collective Investment Entities of the National Stock Market Commission (CNMV), with the number 78.
- DEGROOF PETERCAM CORPORATE FINANCE SPAIN, S.A.U., an entity fully owned by the Bank, addressed in Barcelona, Diagonal nº 464, Tax Id A59801449, registered in the Commercial Register of Barcelona, volume 32.288, sheet 095, page B-16.463.
The main purpose of this website is to provide information about the Bank and its group entities’s operations, products and services and to enable users/clients to make queries.
You undertake to make appropriate, proper and lawful use of the contents and services of the website. Illegal, unlawful activities or those that are contrary to good faith and public order are strictly forbidden as, in general, is any conduct that is detrimental to or infringes or induces an infringement of human dignity and the principle of non-discrimination on grounds of race, sex, religion, opinion, nationality or any other personal or social circumstance, or which is harmful to public health and the health of consumers and users or to the protection of adolescents and children. Any actions designed to impersonate another person or organisation, or interfere with, hack into, alter or disconnect the system, servers, networks or contents of this website together with non-fulfilment of any connection requirements are prohibited. The Bank reserves the right to exclude any user from the service with no advance notice and to take such measures as it may deem appropriate in order to prevent the conduct and activities referred to above.
Intellectual and Industrial Property
The contents of this website, including but not limited to text, images, trademarks, logos, audio and video files, buttons, software files, colour combinations and the structure, selection, order and presentation of its contents, are the property of Bank Degroof Petercam and/or those who have granted the latter a licence and are protected by intellectual and industrial property legislation, and their reproduction, distribution, public communication and transformation is prohibited save for personal and private use.
It is forbidden to copy, download, duplicate (wholly or partially), transfer (electronically or otherwise), modify, translate, create a link to, or make use of this Website and/or its contents for public or commercial purposes without prior written authorization from Bank Degroof Petercam (with the understanding that the users are allowed to download and print elements from the Website for private and non-commercial usage only, provided that the contents are not modified in any way, and that all mentions of copyrights, trademarks, and all other property rights are not modified). Specifically, photos and videos of individuals cannot be copied without prior written consent from Bank Degroof Petercam SA.
Bank Degroof Petercam Spain reserves the right to take legal action against users who violate or infringe intellectual and/or industrial property rights.
(i) - Contents and acceptance
The purpose of this document on the Processing of Personal Information is to inform you how the information of a personal nature that is collected through the Website is gathered, processed and protected, so that Users can freely and voluntarily decide if they wish to provide their personal information through this Website.
Accessing and using the Website implies the User’s full acceptance of this document on the Processing of Personal Information, and requires the User to comply in full with the terms and conditions specified herein. The User should therefore read this document on the Processing of Personal Information every time he intends to use the Website, since this document is subject to change.
If the User includes information of a personal nature and/or company data on third parties and/or companies, he must, before including said data, request their permission to do so and inform them of the conditions contained herein.
This document on the Processing of Personal Information shall be valid only for those data of a personal nature collected through the Website. It does not apply to any information gathered by third parties on other websites, even if they are linked to by the Website.
(ii) - File owner and processing of personal information
In compliance with the stipulations of Organic Law 15/1999 of 13 December on the Protection of Personal Information and its follow-up laws, the User is informed that the data collected through the Website and/or any data collection forms on the Website will be added to the personal information database owned by BANK DEGROOF PETERCAM SPAIN, S.A.U., headquartered in Plaza del Ayuntamiento nº26, 46002 Valencia, for the purpose of improving the User’s browsing experience on the Website and for the purposes specified for each of the forms included in the Website.
BANK DEGROOF PETERCAM SPAIN, S.A.U. guarantees the confidentiality of the personal information provided and its compliance with all applicable laws.
To ensure the information provided is always up to date and error-free, Users must report, as quickly as possible, any changes or corrections to their personal information as they occur.
By clicking on the “Send” (or equivalent) button provided with said forms, the User declares that the information and data provided in them are true and accurate.
(iii) - Transfer of data
The User expressly authorizes BANK DEGROOF PETERCAM SPAIN to process the personal information provided for the purpose of sending, by any means, advertising materials for offers or promotions of the bank or any other company in its Group, or to contract their goods and services. The User similarly authorizes the Bank to transfer his personal information to entities belonging to the same corporate group as the bank, their subsidiaries or holding companies, that engage in the areas of activity mentioned above, so that they can process the personal data for the same purposes as presented above, or even to send pooled information on contracts or operations requested by the User and/or formalized with any of the companies, affiliates or holdings of the aforementioned group.
Independently of the transfer of data to Group companies, BANK DEGROOF PETERCAM SPAIN will not provide the User’s personal information to third parties without the User’s prior consent, unless said transfer of data is necessary to maintain the relationship with the User, in which case the User shall first be informed of said data transfer.
In any case, whenever this transfer is not required to maintain the relationship with the User, the data collection forms used by BANK DEGROOF PETERCAM SPAIN will inform the User of the purpose of the processing and of the identity or areas of activity of potential receivers of the personal information, allowing the User to opt out of allowing said transfer, depending on its purpose.
(iv) - Advertising materials
The User is informed that the data collection forms used by BANK DEGROOF PETERCAM SPAIN, S.A.U., could seek the User’s consent to send him advertising materials. If this consent is given by checking the box shown in the data collection forms, the Bank could contact the User via postal mail, e-mail, SMS or any other equivalent means of electronic communication to send him advertising materials for its products and/or services or to send him advertising materials on products and/or services from third parties identified in the corresponding box, or belonging to the sectors indicated.
If at a certain point, the User no longer wishes to receive materials of this type, he may withdraw his consent by sending a request to firstname.lastname@example.org or by writing to Servicio Atención al Cliente Grupo Degroof Petercam Spain, Avenida Diagonal nº 464, 08006 Barcelona, and attaching proof of identification. The User may also unsubscribe by clicking on the link provided for this purpose on the advertising emails received.
(v) - Consent
BANK DEGROOF PETERCAM SPAIN, S.A.U. informs the User that he may withdraw the consent given to process his data at any time by sending a notification to email@example.com or by writing to Servicio Atención al Cliente Grupo Degroof Petercam Spain, Avenida Diagonal nº 464, 08006 Barcelona, and attaching proof of identification.
(vi) - Links
The Website may contain links to other websites. Bear in mind that BANK DEGROOF PETERCAM SPAIN, S.A.U is not responsible for the privacy and processing of data on other websites. This document on the Processing of Personal Information applies only to the information collected through the Website. We recommend you read the data processing policies of other websites linked to on our Website or that you visit by any other means. There is also more information on our hyperlink policy in our Legal Notice.
(vii) - Confidentiality
The personal data that BANK DEGROOF PETERCAM SPAIN, S.A.U may collect through the Website or through the various communications maintained with the User will be treated with absolute confidentiality. BANK DEGROOF PETERCAM SPAIN, S.A.U is committed to keeping this information private and to safeguarding it by adopting whatever measures are necessary to avoid any unauthorized changes, loss, processing or access, in keeping with applicable laws.
(viii) - Exercising your rights
The User may, at any time, exercise his right to access, correct, delete (when possible) and oppose the processing of his personal information by sending an email (including proof of identification) to firstname.lastname@example.org or by writing to Servicio Atención al Cliente Grupo Degroof Petercam Spain, Avenida Diagonal nº 464, 08006 Barcelona.
For any questions involving this document on the Processing of Personal Information, the User can contact BANK DEGROOF PETERCAM SPAIN, S.A.U at the same address.
Disclaimer of liability
Bank Degroof Petercam Spain does not guarantee that access to its website will be uninterrupted or error-free, and nor does it accept any responsibility for or guarantee that content or software accessed through this website is uninterrupted or error-free and will not be harmful to the user.
Bank Degroof Petercam Spain does not accept any responsibility for and nor does it guarantee the results obtained from use of the information or content of this website for private purposes and under no circumstances will it be liable for any loss or damage of any kind that may be incurred due to accessing and using its website, such as for instance computer viruses or any other type of harmful component.
Bank Degroof Petercam Spain does not accept any responsibility or liability whatsoever for the information, content, products and services offered or provided via its portal by third parties or companies, and in particular for damage of any kind linked to the foregoing which may be caused by:
a) Lack of or deficiencies in the information provided to users or in its truthfulness, accuracy or sufficiency.
b) Breach either in part or in whole of obligations arising from contracts or pre-contract agreements
c) Breach of any obligations incumbent upon information society service providers.
d) Infringement of the rights of consumers and users.
e) Infringement of industrial and intellectual property rights.
f) Infringement of data protection legislation, professional confidentiality and the rights to honour, personal and family privacy and personal image.
g) In general breach of any laws, customs or codes of conduct that may be applicable.
Neither does Bank Degroof Petercam Spain accept any responsibility or liability for damage, losses, claims or costs arising from:
a) Interference, interruptions, faults, omissions, telephonic breakdowns, delays, blocking or disconnections in the operation of the electronic system brought about by defects, overload or errors in telecommunications lines or networks or by any other cause beyond the control of Bank Degroof Petercam Spain.
b) Illegal interference by means of malware contained in any type of communication, including computer or any other kind of viruses.
c) Undue or improper use of Bank Degroof Petercam Spain’s website.
d) Security or browsing errors caused by browser malfunction or the use of out-of-date browsers.
Bank Degroof Petercam Spain does not accept any responsibility for any information and other content included on websites or pages of third parties that can be accessed from Bank Degroof Petercam Spain’s portal through links or hyperlinks, nor for any information and other content included on websites or pages of third parties from which Bank Degroof Petercam Spain’s portal and any of its web pages can be accessed through links or hyperlinks, and nor for any information or content on any third-party website which is presented using the appearance and distinguishing symbols of Bank Degroof Petercam Spain, save with the express authorisation of the Bank.
The full text of this website has been written in Spanish, English and French, all versions being considered as official, although the Spanish language version is a priority for its interpretation.